Was disappointed to hear staff talking about another client complaining that they always booked via Treatwell which as a Treatwell client made me feel uncomfortable. I’m new to the area and using Treatwell to find a new salon. Lots of good reviews for this place so was surprised... I don’t mind a no frills salon but their customer journey needs a look at. I did not leave with a smile on my face. :(
Colette was friendly and professional. She really listened my concerns regarding my hair and the style I wanted to have. And she did a brilliant job! Best cut I have had here in St Albans. Exc3llent value for koney.Highly recommend!