The pedicure itself was fantastic (one of the best I've ever had and have been having at least monthly pedicures for many years) and the lady very nice.
The reason for dropping a star was how uncomfortable the chairs were - aesthetically, nice but just not comfortable to sit in for the best part of an hour, sadly.
Really quick and easy appointment. They only had one colour available for BIAB but gladly it was the colour I wanted (nude). She followed the design I showed her and it turned out to be so cute. It's been 2 week and they're still perfect and shiny.