Abbey was excellent in sorting out my hair - it hadn’t been cut for a while and she could see exactly what needed doing to make it as low maintenance for me as possible.
She was really efficient and knowledgable.
The balayage was absolutely terribly done - I provided photos of a natural look and explained that to the stylist, yet the whole bottom of my head was soaked in peroxide and I walked out of there with yellow hair and a stark line (no blending into my natural colour). Exceptionally disappointed and going to have to go and get it all chopped off somewhere to get rid of the mess that was made.