Not a great experience. There was no pre consultation with the hairdresser. He just began parting my hair ready for colour. I then stopped him and asked him what colour he was doing and told me a slightly lighter colour than my hair was at present.
It actually turns out he had bleached my hair and a toner had to be used in order to get the colour I wanted.
Even then the highlights are stripy and e left my hair dry and knotty despite the conditioning treatment they used.
The hair cut was in my opinion rushed and then when drying my hair became matted in the brush a few times.
Overall unfortunately disappointing!
I booked a last minute appointment at the salon and they had lots of slots available which was great and the offer seemed like a great deal which also included a conditioning treatment. The treatment however was just some standard Wella conditioner so nothing special and what I’d expect from any hair dressers washing your hair after colour. The colour itself was okay, a little ‘stripier’ than I’d usually like my highlights but hopefully nothing a bit of toner won’t sort out. They were pretty busy when I was there but we’re staff were still very friendly.