I got sat down straight away and the manicure begin. However, a walk in appointment came in so I was left for 15 minutes while he treated the walk-in first rather then pre-booked. Then another guy took over who couldn’t speak good English, I showed him my broken nail, he didn’t understand. Instead cut all my nails down short and didn’t ask what shape I wanted. It was the end of the day so clearly rushing to close, therefore the detail wasn’t great.