Was stuck there for 3 1/2 hours. They double booked but even though I was first and was in the middle of getting my nails put on they stopped halfway through and served the other person first. She left an hour and a half before me. It’s a shame the staff seemed very nice but organisation was poor
I went for my appointment for a Brazilian blow dry to be told they didn’t know about my booking, no one was there to do it and worst of all, they didn’t actually offer that service. I ended up with a normal blow dry which was nice, and the lady who did it was nice but poor management / organisation