Firstly the premise was extremely cold. The lady was wearing gloves and a woolly hat indoors and there was no central heating. They had a small tower fan unit which they brought in to the main room but didn’t help. Jassi did not do my nails but someone else. I booked gel polish including removal and they only did my removal and tried to make me pay more for gel. Finally the girl was quite rough with the nail file and made my cuticles bleed. Poor experience.