I waited over 45 minutes to be seen for my booking, and asked multiple times if they had time to do my nails and kept saying yes. Finally sat down, and the biab I had chosen was then taken by another nail tech, so had to wait again. At this point I said I had to go as I had already waited long enough and had to get back to work. They kept saying it will take 2 minutes, biab doesn’t take 2 minutes when down correctly. Told me that what I received was worth £20
Toenails cut and filed so short that 3 days later, it’s still uncomfortable to wear shoes. I raised the issue when my polish was drying and was dismissed, out of hand.