I visited your Stoke Newington salon for a hot stone massage, but the experience was very disappointing and unprofessional. The session was rushed, the therapist ignored my requests, and I left in tears. When I left, I was asked how it went, but I couldn’t speak because I was holding back tears. I was told to email, which I did on Monday, but no one ever got back to me.
I’ve always liked your salon, but this experience left me very upset and ignored.