I am very disappointed by Natali and unfortunately am unlikely to return, despite being a customer for 2 years. Recently many of the nail artists have left but I was hopeful the manicures would remain at a high level. However, each time I’ve attended recently (despite the price increasing by a lot!) the place has has a bad atmosphere, very poor customer service, hygiene and the manicures haven’t been as good. I have two cuts (blood was still on my nails) after my recent visit.