Booked last minute a 2hr extended aromatherapy massage with facial- after two hours of a oil massage it turned out the information regarding which treatment was booked through Wahanda was not communicated to the vendor and all they get is a message saying 2 hr massage. It would have been clever to check which massage I had come for if this was known to be the case but the staff there was pleasant and refunded the appropriate amount of money considering the plain oil massage was a cheaper price. Ambience was not great and the facial area of the massage table wasn't the most cushioned and face towel seemed damp to me.
I didn't get an aromatherapy massage as booked, I got a Thai oil massage which was incredibly painful. I was dragged into stretches and given a very deep massage. I asked several times for a more gentle massage, which never came. After my massage therapist and I established I was getting the wrong massage I was told 'no pain no gain' and the massage continued in the same vain. There was no acceptance that I didn't want a Thai massage and that was not what I had paid for and that. I wanted a more gentle massage. I also was in a shared room with a stranger, divided by curtains, but I found this very odd too, however this ended up being the least of the issues. I was apologised to by the owner and offered and 30 min free massage if I booked and paid for another 60 min massage but after such a difficult experience I have no desire to return. I am a runner and used to being massaged by a physio, but had to take time off for my muscles to recover from such a deep, uncontrolled massage.
I returned again for another Thai massage (traditional/yoga) this time with a different lady. Very relaxing and didn't disappoint. Would definitely recommend.