Extremely frustrating experience. I went in with quite long hair (which I like) said I wanted a short trim and to clean up the edges a bit, and even showed where I wanted it cut to, and the hair stylist disregarded what I asked for and cut off about 4 inches. I literally had to ask her to stop cutting. She kept saying it looked beautiful, and would grow out healthier. That might be the case, and it isn’t a bad haircut, but it isn’t what I wanted. Will not go back.