Lovely staff and really friendly environment which was perfect to relax and zone out. Hair treatment was perfect and I was overall very happy with my experience.
Only 1 person working at the salon when I went (6pm on Monday) which was strange. The salon was nice, very clean, the hairdresser was nice, but cut my hair in a different way than I am used to. When she greeted me, despite booking on the website, she didn't know what service I wanted. I asked for a wash and cut. The pricelist doesn't list wash & cut / wash, cut & blowdry so selected haircut only thinking that was it.
After the haircut, I went to pay and at first she did not tell me how much it was so had to ask. And was shocked when she said it was £35 not £20. I said it was £20 on the website and she let me pay £20 as a one-off. I went in mostly for the price so doubt I'll be coming back again. That said, I cannot fault the hairdresser or the place, but they should be more clear on their pricelist.
Karen was fantastic, felt very at ease during my Hollywood wax as she was very chatty. Did a wonderfully thorough job too - will definitely be going back