I was looking for a new style as I wanted to let grow my hair from an outgrown cut. I had a photo of what I wanted, said what I liked and didn't like. The hairdresser didn't get it and went with something that wasn't me. I specifically booked a stylist because I needed advice, none came. The back looked outdated, she hardly touched the front (which needed so much attention) and started to do a brushing as it it was the 80s. Highly disappointed. I got someone else to finish it the way I wanted.