Very disappointed as the hairdresser did a completely different colour from what I asked her to do. I showed her a photo of sunny blonde and my final result came out mahogany grey, miles away from the result I wanted. I won’t be coming back as I can’t be gambling every time what colour is going to turn out every time. Also, the extra charge for toner should either be listed in services or included in price. I was asked to pay for it separately after the treatment, despite paying upfront online.