I was very happy with my treatment. The staff were incredibly nice and competent, as well as patient.
The salon offers a wide range of services, including beauty. All the customers were attended in a timely manner and given a lovely make over. Quite remarkable how they juggled the high number of requests, keeping a calm attitude and a smile on their face.
The shop is itself a bit too small and I believe would look much nicer with a bit of renovation (not easy in London, I know!). However, this didn't affect my opinion of the business that I'll definitively visit again.