I arrived on time for the appointment but it was clear that the salon was overbooked. There was one stylist who worked across three people and I observed another move from one cut to another and then on to a third without washing their hands or cleaning areas (they were wearing PPE however). After waiting half an hour I had to approach my proposed stylist and was told it would be another 15 minutes at least ie 45 mins late. She seemed lovely and staff friendly but poor management/services.
It wasnt Emily who had us as she was off it was the owner. Just a great salon, really friendly place and fantastic with my daughter (3 year old). A lot of effort/care for a tricky haircut and only £5.
Despite being very busy due to the time of year, Sammy ensured I had a great experience with my haircut, I am very happy with the result and I would definitely recommend!