Felt rushed the during the entirety of our stay unfortunately. Felt that some of the staff working there were a bit abrupt and slightly rude towards my friend and I. I called a week in advance to provide special requirements for the treatment, which I was told it'll be totally accommodated, but on the day of the treatment, I was told it's not possible. I probably will not be visiting again as I think the attitude and carelessness of the staff is not worth it.
The treatment was painful. I was nauseous when over and had severe back ache the next day.
I told the therapist at the time with no resolution. I do not feel they took on board my health issues prior to carrying out the treatment.
The room temp was too cold. Set at 18 degrees.
We thought the treatments were exceptional,
The staff in restaurant and spa wonderful.
However it is not really a spa , more a treatment room and a hot tub in a tiny space , felt a little awkward with romantic couple joining my daughter and I .
I felt a bit lost as it was my first time in a spa (apart from a gym - which is slightly different,) & left to my own devices. Deep message was good but I thought the room could have had more light /relaxing atmospheric lighting.