Athenaeum Spa at The Athenaeum Hotel & Residences Reviews
The Athenaeum Hotel & Residences, 116 Piccadilly, Hyde Park Corner, London, W1J 7BJ
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2090 reviews
This is the first review i have ever written of anything but i felt i had to say something. I bought a voucher for a gel manicure and pedicure which was supposed to last an hour. It lasted half an hour. It consisted of a polish, no manicure or pedicure elements, just a quick file and the straight on to the polish, no cuticle maintenance no anything, just polish. I sat in what was the waiting room and had two girls at the same time. was sat in a hard chair and had to twist my body round so they could work on me at the same time; one legged raise, very uncomfortable. they rushed through so quickly and there was no care taken. The polish on the nails was passable but bubbled in areas and was rushed and sloppy and the filing was all wonky, she barely seemed to look. She only took about 20 minutes max. The toes where so bad i cant even describe, paint on the skin and cuticles and only part of the nail covered. i haven't seen my toes this bad since I would do it for myself when i was 10. I was really looking forward to a relaxing hour but instead i was uncomfortable and came away with the worst manicure/pedicure i have ever had. i had to go to a different place today and have the whole thing removed and re done and they were shocked at the state of it. I only wish i was brave enough to have gone back in and demanded them to re-do it, but i didn't realize quite how bad it was until i was back home and i live on the opposite side of town, and the idea of spending any more time in there was not exactly appealing. Not professional, not skilled, not comfortable. would not recommend at all.
Treatment by Treatment Room 2
Great treat for my daughter after her hard work for her GCSE's. Loved the hot tubs but sadly did not have time for the sauna and steam room. Recommend to arrive 45 mins before rather than the suggested 15mins to take full advantage. Lovely staff and therapists, great treatments. We both came out feeling relaxed and 'new'. Lovely clean and well designed facilities. Supplied dressing gowns and ample thick towels. Drinks served too.
The place was fantastic, we felt like the spa was just for us, the treatments were amazing! We enjoyed the facilities for as long as we wanted and had unlimited drinks. The staff was very peifessional and discreet. Would recommend to best friend or couples.
Went as a party of four for 2 mix&match treatments; some trouble booking, as the time we had booked with Wahanda turned out not to be available. At the spa little flexibility in the sequence of therapies. Changing room tiny, hot tubs also tiny but great, steam room ditto.
The venue is really nice, fancy hotel nice. The spa unfortunatley only has two hot tubs (not terribly large ones), a steam room, and a sauna. No pool. Spa reception was rather dipsy and kept asking for the same info, but was otherwise reasonalbe friendly. Therapists really nice and thorough.
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