I came back here after long time going else where as they really hurt me every time I had a wax I told her they shouldn't be using wax strips when having a Hollywood but no they said it cost to much well let me tell you she got as far as my inner upper thigh and I told her to stop as I was in agony after going over the same bit four times I was nearly in tears. Oh by the way this was after no one being there this morning at 11am for my appointment and was told they was t opening till 12 so made another app for 2pm and was greeted by banging and drilling from a workmen as you walk into the shop!!!! This isn't my first bad experience with this so called place but thought after the refurbishment and new staff thought I would give them another go but NEVER EVER would I step back into this shop! It's a shame I couldn't show you in a photo my inner thigh as it's barley bruised and stinging!!!!!!
After arriving 5 mins early, they showed me to a room and told me to relax as they were running slightly late. I didn't mind so I got undressed, lay on the bed and waited... 25 minutes later a therapist walked in, she didn't apologize for making me wait and just started waxing. It was the most painful underarm wax I have ever had to endure, she didn't use talc or try dry the area at all and just kept going at it with the strip wax. It's now two days later and the swelling and redness has barely gone down and I'm unable to use deodorant - and it's incredibly painful. Then she started my Hollywood with strip wax "RIP me" I thought... luckily she used hot wax on the most sensitive areas, but again, it's two days later and the whole area is red and sore. To her credit, she made up the time she'd kept me waiting. It was the fastest wax combo I've ever had and the leg wax was great. 30 minutes later I was out of there, hairless and in a whole new world of pain, never to return again.