My therapist was Jemma; she was lovely, welcoming, & gives a fab massage - She gets 5 stars from me!
There were multiple issues with my booking which was rearranged twice, with less than 24 hours notice each time. Neither time was I told why, or asked if the new booking date/time suited me. I called to ask what had happened and the lady who answered (I found out worked in head office) was pretty apathetic, never apologised for the inconvenience etc. which made the experience less enjoyable.
Treatment by Claire•Back, Neck & Shoulders Massage