My 30 min head, neck, and shoulders massage was great - I didn’t feel rushed at all and the masseuse built up the pressure gradually, checking in with me, to a level I wanted. The treatment room I was in (under the stairs) wasn’t great - you could hear the phone ringing, people going up and down, and the short playlist on repeat probably didn’t help! But once the massage started it was really relaxing and helped smooth out the knots in my muscles.