Really easy and straightforward. Beautician was friendly and professional. The waxing was quick and fairly painless - last time I had hot wax and this time was given strip wax. Would have preferred a choice but then I didn't ask for a specific type of wax.
The hotel was a great venue I enjoyed drinks with my freinds before the treatment. I was abit surprised the treatment was under the stairs but it seemed to work ok was nice and relaxing and the therapist was amazing,
I was very satisfied with the whole experience. Because of some technicalities there was a misunderstanding and I waited for ten minutes, but the manager was so nice, she wanted to make sure I have a good experience, I could tell from her voice. And my nails were pretty well done, I will go back there again.