Aurora Boutique Spa - Waterloo Reviews
Park Plaza County Hall, 1 Addington Street, Waterloo, London, SE1 7RY
Check availability and book onlineReviews are written by customers after their visit.
2059 reviews
Really excellent. Relaxing and classy setting, very pleasant and knowledgeable therapist. She offered me the choice of the hour long facial I had booked, or half hour facial plus half hour massage. I went for the latter, and both were great.
My Therapist was really friendly & nice.
The decor added to the amazing ambience.
The facial products had a delicious aroma. I had a lovely leg & foot massage with nice, firm pressure whilst the facial mask was on, but not a facial massage, which was the only thing missing from the treatment.
The Therapist also gave me a £10 discount voucher, which was great, as I have already used it twice!
The location was not the easiest to find. Once at the hotel I wasted so much time trying to get someone to ring the spa as the doors were locked (requiring hotel key). Hence I was late. The massge itself was good. OK experience overall
Great venue although on the small side. I had to wait for the therapist to change into her massage uniform :(. Massage was good, she even went out of her way to heal my wrist as she explained she believed in healing. One major downside to the lovely and bubbly therapist was that her hands were rather sweaty! Otherwise, an enjoyable treatment.
I bought a Wahanda voucher for Renew Rose Radiance Facial at Aurora Spa. I called a very nice lady called Dawn booked me in the next day at the Waterloo branch. I aksed and she gave me very good directions so I found the hotel with no problems. When I arrived the therapist picked me up from reception. Her name was Nicola and she was very friendly and made me feel instantly comfortable and welcome.
As I was a bit hot and sweaty she offered a clean towel and a bathrobe and showed me to a beautiful, spacious, spotlessly clean shower. That was such a bonus as I would otherwise feel a bit uncomfortable as the day was very hot. After I had a shower (they had Elemis products in the shower!) my treatment began in a nice, also spotlessly clean room. The music wasn’t that great but mellow enough.
Nicola was using Aromatherapy products – I have never heard of them before – but they smelled lovely. After several different products have been applied Nicola then put a mask on my face and offered another treatment from a choice of three – a mini manicure or mini pedicure or massage. I chose foot massage and it was great! She had strong hands and did the massage very well. After treatment my face had a healthy glow and I felt thoroughly relaxed.
So why 4 stars and not 5 ? Well: I have had lots a facials in different spas and I have got to say in terms of ‘facial massage during a treatment‘ I find that Clarins therapists are the best (they have this technique where they use two hands but feels like they are just using one - it feels like one continuous long movement utterly blissful feeling… hard to explain, but those who used Clarins spas will know what I mean!) Anyway Nicola was not as good as them – but she was still great! And for the money I paid – I was 100% satisfied. It is a fantastic value for money considering how great the overall experience was. I will buy the voucher again and have already recommended it to my friends.
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