I had the oily skin facial - tried to book the deep cleanse/acne facial but sadly wasn't available. The therapist and receptionist were both lovely, a really calm and clean environment great to relax in. The facial was good, felt my skin was quite clean afterwards but I don't feel it was really special or that any of the products were different from what I have at home. However I did feel really relaxed and enjoy the treatment, and my skin feels smooth and hydrated. Will be back but will probably book a different treatment!