Aurora Spa - Pestana Chelsea Bridge Reviews

Pestana Chelsea Bridge Hotel, 354 Queenstown Road , Nine Elms, London, SW11 8AE

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Reviews are written by customers after their visit.

4.7
85 reviews

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Written by our customers, so you know what to expect at each and every venue.
They make you pay upfront and then burnt me badly with the wax. Had to fight for a refund which they eventually gave me 2 hours after burning. Of course , I Don’t recommend
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This is a hotel spa for residents and others. The sauna can fit about 4 people if you get intimate. The steam room had plastic seats, two of which were out of order. The spa itself was over full. There were not enough loungers to sit on. The pool was very small with 4 people in it, it felt crowded. The towels smelt like rancid oil. The facial itself was OK. no explanation of what they were doing, took place in a lounger near the pool not in a treatment room so was very noisy. Tiny changing room
We booked a deep tissue massage and a Swedish massage, which were done by two different therapist's who were each superb! They were friendly, and were SO good at relaxing our aches and pains! We will be back again for sure :)
My massage was amazing!!
The service was extremely horrible i kept telling the lady that my massage to go deeper she kept wiping her hands- never cared to what i have instructed and the depth never even replied she just wanted to finish quickly
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