Aurora Spa - Pestana Chelsea Bridge Reviews

Pestana Chelsea Bridge Hotel, 354 Queenstown Road , Nine Elms, London, SW11 8AE

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Reviews are written by customers after their visit.

4.7
86 reviews

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Written by our customers, so you know what to expect at each and every venue.
Evie welcomed me and was very easy to talk with and I enjoyed a very relaxed massage and combo facial was so beneficial for me. Excellent job thank you. Maz
The spa is ok. It's typical for a London hotel. Pretty basic but still enough facilities to get the spa experience. The therapists seemed nice, they weren't as welcoming and attentive as I am used to but I guess there isn't an expectation of excellence encouraged, which is a shame as the spa is in Chelsea! There was no relaxing music playing in the treatment room and the towels were too short to cover my feet so I had to ask for more. Products didn't smell that nice. Overall an OK experience.
The Spa looked lovely though the whole experience would have been much better if there were specific times for kids to be permitted to the spa area. There were kids in the pool which is totally okay but when I was having my massage, I could clearly hear them which was distracting & there was no soothing music to disperse the sound of the kids playing which might have helped. That said, Zara was a delight & I had the best massage.
Good
Fantastic experience and really helped remove the knots and tension! Thank you and god bless!
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