AVEDA Lifestyle Salon & Spa Reviews

174 High Holborn, West End, London, WC1V 7AA

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Reviews are written by customers after their visit.

4.5
231 reviews

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Written by our customers, so you know what to expect at each and every venue.
All staff is very professional and know how to make you feel special
Call salon directly instead of booking here: treatwell system and the salon booking system do not speak to each other, so if salon staff do not check regularly enough you might be unpleasantly surprised with a cancellation. I had an event that night and booked a blow dry only to get a call later (an hour or so before appointment) to say that they cannot accommodate me as somebody just booked my slot by calling them directly and they did not see my booking on treatwell until later. I was offered to choose another later slot but my work schedule didn't allow it and it was also too late to book elsewhere. Very poor customer experience - blaming it on treatwell as the caller from salon did is not good enough - it is YOUR salon so you are the ones responsible for sorting this out.
I had a great haircut at Aveda. The staff are very friendly, everything is clean and professional. I would recommend!
Very efficient
The booking had not fed through from Treatwell however the staff in the venue tried very hard to accommodate me and offered a complimentary manicure while I waited
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