I booked kids restyle haircut(£24) for my 11 year old girl. I wanted layers for her but according to the hairstylist she’s too young to have layers and went on to do a simple same length haircut. In the end, she charged me £38 saying she does not qualify for kids haircut due to her age..I feel conned because a simple haircut isn’t worth £38 that took hardly 30 minutes. Lost a customer today!
Was taken directly to shampoo without the stylist having even looked at my hair first or asking me what I wanted to do, which has never happened to me before. Made it not only extremely difficult to then describe with wet hair what I was wanting but also extremely stressful bc the stylist had not seen what my hair looks like dry (it was up when I arrived) so I didn’t know how the cut would come out. Thankfully came out alright but it was not an enjoyable experience.