The woman was really nice, but I don't think she was used to handling my hair type (quite fine and naturally light hair). My hair seemed a bit over-processed with the dye and smelled burnt when I left from her straightening my already straight hair. However 2 days later I am happy with the results. It also took much longer than the allotted 2 hour time space and I was late to other appointments I had for the day. The woman working (Aisha) was so nice and kind which is why I have given the rating I did.
Lovely little place, with friendly staff (offering a tea and coffee was a nice touch) who quickly sorted my hair and eyebrows out. Especially as I got lost on the way there and do was a little late. First time threading was explained nicely although figuring out what a haircut was best took a little work being lost in translation but all was sorted :)
The therapist was very friendly and made sure I was comfortable. The wax perhaps took longer and hurt a bit more than it has done in the past but I was generally happy!