Well first of all place looks a little shady and the therapist was not aware of the appointment which was booked through Treatwell but anyway, she adjusted. If I say about massage it was good if the therapist has kept a little quiet as we went there for relaxation but she was quite talkative. She started the massage with a ve hand towards my head which was pulling my hair and making me uncomfortable I think head massage needs to start with a gentle one once you apply oil then ho a bit heavy.