Lashes looked great to start with but even with me being super careful with them they seemed to go really hard and stiff. Even worse was removing them. Usually a quick and easy job with a steam and some oil- they just would not budge. Hours later and very sore eyes I found that my eyelashes were coming off in clumps as she had attached each lash to at least 2 or three of my own lashes!! I can only speculate it was the glue they used or her method but I have lost at least 50% of my natural lashes. Such a bad experience that I think it has put me off extensions for now.