Balance Massage & Wellness Reviews
152 New Cavendish Street, Fitzrovia, London, W1W 6YL
Check availability and book onlineReviews are written by customers after their visit.
1067 reviews
The new premises is beautiful, a 100% improvement from where they were before. The therapists as always are wonderful. My massage was with Roberta who I cannot recommend highly enough. She always listens and tailors the massage to exactly what I need. I will definitely be returning.
Treatment by Room 2
I was really disappointed with the treatment. First of all the staff were unprofessional. I think because they were ready to go home even though I had my appointment at 6:30 pm which is just after office hours they started cleaning the place and making so much noise which totally disturbed me while I was having my treatment. The girls who was actually giving the massGe was really nice but I think she did not have much experience and it felt like I could have done the same thing to myself. The bed was uncomfortable and I feel that £30 for half an hour is expensive unless it is exceptionally good which unfortunately was not at all!
Regards
Zaneta
Treatment by Room 2•Head Massage
I treated my sister to a massage and she was really happy with the treatment. We had one issue which was that the address had changed and we weren't told but that's probably a Wahanda issue. It wasn't far and it was easy to find, I just called them and they were very helpful. Treatment was fantastic, will go back if I can - it's not super close to me but worth the trip.
Treatment by Room 2•Couples Massage
Not the best experience. Whilst getting ready for the massage there were staff relatives muttering very loudly in the waiting room next door. This was not at all professional and didn't make me relaxed. The massage started off too rough and deep which took me by surprise. I ended up with neck pain the next morning which is lasting a few days. After the massage the therapist left the room very abruptly and didn't advise me what to do after the massage like drink lots of water and avoid caffeine which should be standard after an Indian head massage.
Treatment by Room 2•Head Massage
4FourYou have moved to new premises around the corner from their old 'underneath the hairdresser' rooms, and the new place is beautiful, modern and new. (52 New Cavendish St). Gone is the slightly grubby cramped interior and in its place is shiny spacious everything. Things worth noting: There is now a lovely new shower (if you need it), and the treatment rooms are a huge improvement. It is still unfinished in places, so there wasn't a hook on the back of the door for my coat, for example. The therapist was thorough, but I didn't feel that she listened to what it was I required and spent too much time on areas that I didn't ask for. This may be down to miscommunication on my part, but she didn't reconfirm as she was beginning the treatment, nor did she check that I was happy with the pressure. (It was a little too firm in places, eg. bony areas!) but otherwise a very good treatment and I will continue to visit for Deep Tissue Massage in the future.
Treatment by Room 2•Deep Tissue Massage
Contact
Discover
c7e73ed6-2745-43a2-ad5c-f14dc6eff731