Balance Spa Reviews

Lower Ground Floor, 10 Cromwell Place, London, SW7 2JN

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Reviews are written by customers after their visit.

4.5
1059 reviews

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Written by our customers, so you know what to expect at each and every venue.
A perfect Lymphatic drainage massage- focusing on the key areas I wanted!
Brilliant therapist and always accommodating. I will be back.
They were able to accommodate a last minute late evening appointment and the service was great. The therapist took individual care of my skin. Highly recommended.
If I could give this place -0 stars, I would. During my facial, their steam machine malfunctioned, spouting boiling water and burning my neck. The staff dismissed the injury as minor and said they weren’t worried because they were insured for this kind of incident. They only offered a refund, ignoring the pain, trauma, and now resulting scar. Their lack of accountability and professionalism appalling. Avoid this place, especially for facial treatments and treatments that require using machines.
A lot of interesting colours to choose from and good atmosphere.
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