Balance Spa Reviews

Lower Ground Floor, 10 Cromwell Place, London, SW7 2JN

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Reviews are written by customers after their visit.

4.5
1059 reviews

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Written by our customers, so you know what to expect at each and every venue.
I was scheduled for a lymphatic drainage massage. Upon arrival, the therapist considered the various symptoms I experienced and recognised that a combination of reflexology and massage might be most appropriate. The therapist was very skilled and strong, enabling me to leave with lessened congestion. She was also appropriately familiar, asking about my past and sharing from hers. She was able to articulate well the additional services offered by the centre.
Absolutely fab deep tissue massage, better than I expected. Front of house is a bit brusque but that's fine. I'd use them again no problem
Great massage
I cant fault the waxing at all. But the pedicure was of poor quality. I was sat at the front of the shop facing the street having my feet in a plastic tub on the floor. Two lady did the pedicure. The first lady filed and pushed back the cuticles and said she would paint my nails after the waxing. She had not buffed my nails and when asked if they were going to buff the nail, she said she would do this after the waxing. After the waxing a second lady continued the pedicure. It was obvious she had not intended to buff my nail and I had to ask for this to be done. The painting was of poor quality with uneven edges and nail polish off the nail. Basically not a spa experience pedicure and something i could have done as well or better at home.
Good treatment, open late and very accommodating.