I booked for cupping but the therapist needed help applying the cups from another staff member. They asked me at the start if I was OK for him to oversee the application, in the end he had to actually do the application as she didn’t know how to. She left the room twice to ask him for help and tried to apply the cups but couldn’t do it so just moved onto a head massage. I was told he was ‘busy’ when she needed more help so the service wasn’t completed. I had to just leave.