Booked my mum in for a little surprise here. Mum didn’t really have a great experience. Staff member was constantly burning her head during the blow dry. Mum had to show the person the correct way of blowdrying. They almost let my mum walk out the door without cutting her hair. When they did cut her hair, they used a shaver and she’s been left with areas of long strands of hair. Took them less than 10 minutes to do the cut (I imagine this was due to them forgetting and up against time).