Bannatyne Spa Bury St Edmunds Reviews

Horringer Court, Horringer Road, Bury St Edmunds, Suffolk, IP29 5PH

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Reviews are written by customers after their visit.

4.6
19 reviews

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Written by our customers, so you know what to expect at each and every venue.
I would definitely return to Clarice House. Very professional and nothing was too much trouble. ndLoved having full body massage, along with a wonderful facial. Lunch was healthy and delicious.
Just had our third day at Clarice House. Went with my daughter, had a lovely day, coffee is excellent when first arrive. Treatments were lovely, nice friendly staff. Only comment is there were not enough sunbeds when we first went through to the pool, lots of towels left with no one on them, There is a notice saying that staff will collect up towels etc that are left unattended but this didn't seem to be followed through!
We had a lovely day, very relaxing. Day started with greeting and coffee, then off for swim in the pool which was very warm. Treatments were great, called on time, very friendly staff. Lunch was excelllent. Could do with more clocks around as I felt lost without my watch and had to keep asking staff the time so as not to miss treatments!
I've been to Clarice House numerous times and have always really enjoyed the experience. The location and venue are beautiful, the food is delicious and it has a great pool and gym. The treatments are great and they have always seem well-organised and willing to help in a crisis (I managed to put my back out during one stay!!) The only reason I gave Clarice House 4 stars is because they sometimes let themselves down with silly things, which is such a shame. Like when my friend and I had room service for dinner, and when we left our room the next morning the dirty plates were still there, and the room with the swimming pool can get uncomfortably warm. These are just niggles though, and overall my experiences at Clarice House have been excellent. I would give them 4.5 if it were an option!
Ive been here Twice now for the Day , as a Present ..I found it all lovely. The 3/course meal was great . Treatments were nice , staff that looked after us very curtious.. The Pool /Sauna / Jacuzzi Area lovely , maybe needs a few more Loungers or seating areas , as can get busy at times , and everyone seems to wants to stay around the pool area, we were lucky as it was busy the second time , but this to be expected when Great Offers are on with day visits..