Bannatyne Spa Charlton House Hotel Reviews

Charlton House Hotel, Shepton Mallet, Glastonbury, Somerset, BA4 4PR

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Reviews are written by customers after their visit.

4.5
129 reviews

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Written by our customers, so you know what to expect at each and every venue.
Lovely night, veggie menu could have been a little better and the wedding the next day meant those guests took priority but as long as you are not there at the same time as an event it was brilliant!
I went with my boyfriend for a one night treat and it was absolutely worth it. Really enjoyed walking round the hotel with rope and slippers. Our bedroom was massive and with an antique feel to it, super spacious too. we had some very tasty meals and very good cocktails. In the Spa I had a facial and my boyfriend had a massage, only thing to say..do book your treatment in advance as when we arrived everything was already booked up and the girls fitted us in a time session that we could not change and we could not do anything more than the treatment included in the package. overall highly satisfied.
Absolutely loved the place. Took my mum for her birthday and we both loved it. Spa was nice and quiet, bedroom was so gorgeous. We enjoyed the outdoor hot tub and the Turkish sauna. All just very very nice and pampering although small. Food was really high quality and well done, even the brekkie. The charming manager even let us bring our own birthday champagne into the restaurant as it wasn't finished from drinking it in the room - which was very generous. Couldn't fault the hotel. Only one downside was the info on wahanda was wrong on the treatment which led me to booking what it said was a 45min massage and it was only 25 which I wouldn't have gone for and we felt far too short and rushed. But it didn't ruin the stay, we felt pampered and relaxed. Job done... Ps didn't have bamboo massage, clicked in error and it won't untick!
Very relaxing, particularly liked the steam room and hot tub. The food in the restaurant is excellent both in the evening and for breakfast. Treatments were good and the therapist was very experienced. Overall a good value spa break. Would definitely go back.
The hotel and our lodge was amazing, we only stayed for one night but would of happily stayed there all week! The food was also amazing and all staff were very helpful.
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