We received a warm welcome, however we were short-changed on the massage; whilst the therapist commenced straightaway on my partner, my therapist came in a good 5-8 minutes late and then left at the same time as the other therapist. So my partner got a 30 minute massage, and I got at most a 25 minute one. She even ended the massage by massaging my right hand, but then didn't bother to do the left... all in all I still enjoyed it, but we didn't get what we thought we were getting unfortunately.