I booked in with Sydney as she cut my hair last time and did a fantastic job. When I turned up though I was told that she was ill and I’d been rebooked with someone else. I panicked and went with it but wish I had asked to rebook, or that they had rung me to let me know before I arrived. I think that’s common practise..? The lady who cut my hair was very sweet but has didn’t follow my instructions to cut exactly the same, just shorter. It’s a completely different haircut and not what i wanted at all.