The venue is a bit odd... I was taken down into the basement of the nail bar, and shown to a bed behind a curtain. The decor was a little shabby and I noticed a lot of wax on the floor as I was getting undressed. The therapist was fine, and I was happy with the waxing. I did find the loud conversations being carried on just behind the curtain a little disconcerting, as I laid on the bed with everything on show(!) but thankfully no-one actually came in! I went to pay on leaving the venue and was told that they did not accept card payments, so I had to walk a few minutes down the road to an ATM, and back again. It would've been nice to have known that beforehand, as I would've made sure I had cash with me. The following day I had an email from Treatwell saying that I had missed my appointment, which came as rather a surprise... thankfully I was able to rectify the situation with Treatwell directly, but I was disappointed to have been noted as a no-show by the salon.