The salon itself could use some TLC but our stylist Sophie was very friendly and very patient with my wriggly 15 month old son during his haircut, which turned out fantastic! Also, the appointment started about 20 minutes late (we arrived on time) and she did work on other customers hair color etc during my sons hair cut which was a bit awkward due to him being so young he will only sit still for so long! But we would go to see Sophie again!