I needed a quick fix on a knot in my back and they sorted it out with the 20 minute massage, even throwing in a bit of acupuncture to help ease the pain and fix the problem. The room, however, left a lot to be desired. It felt like an office that had a massage bed put into it as an after thought (with a printer, etc in there). Other staff members also came into the room a few times to talk to the masseuse which is a bit uncomfortable considering I was half naked. The whole thing felt functional rather than relaxing or therapeutic. But the massage itself did the trick and they were very friendly.