Really great customer service but I am really disappointed with the quality of my manicure. They are quite messy around the edges of each nail and my cuticles have been painted over with gel polsih which has made them look really noticeable. I have had people comment that it looks like I've done it myself rather than paid for a professional manicure. Such a shame asI thought staff and venue were lovely.
I have had balyage and a haircut and blow dry with Alessio. He is a perfectionist with the cut and the colour was my first in 3 years and he really listened to my worry about going too light first time and got the shade and amount just right. I am very happy with both the cut and colour and I have had many compliments and the balyage.