This was my third visit, and despite previously being very impressed, this appointment was a litany of errors. They seemed to be running out of product, and were sharing both nail colours and a single UV lamp between customers. My appointment, advertised as one hour, took nearly two and a half. Because of the delays and inconvenience, it felt quite awkward. I hope this was a one-off, and they improve again quickly.
I was really disappointed - firstly there weren’t any colours I liked and the one I liked best they’d run out of. The positioning of the UV dryer was awkward so as I was removing my hand my thumbnail got knocked so polish had to be removed and repainted - but done in slapdash way meaning the topcoat isn’t right now. Then another client came in and chose same colour as me so we had to take it in turns to use the colour! Overall my appointment took 2.5hrs! It was sadly not very enjoyable.