There were several double bookings whilst I was there. Although all staff were lovely and welcoming, it was clear they got told off by management via the phone. As a note to the manager, whilst you have a salon full of clients, instead of ringing up to have a go at colleagues whilst they are trying to resolve/work through, you should constructively look at the issue/what went wrong at an appropriate time and resolve. It was very awkward to overhear.
Ersan worked tirelessly to give me the best bright head of highlights I’ve ever had. After previous bad hairdresser (elsewhere) experience and a bad lockdown box dye I didn’t think my hair could ever look so good again. Ersan is completely dedicated to his profession and listened to what I wanted and I’ve never felt happier with my hair. I can’t wait to come back in 8 weeks for my refresh! A lovely new addition to Walthamstow, if you’re looking for a new salon, this is the one.