I got a Hollywood. It was a last minute appointment that I paid an extra £15 for. The therapist was nice at first and the salon was clean aside from tissues that were left piled in a sink? But therapist seemed in a rush to be out. I wasn’t listened to when I asked her to count me down (I like to exhale when it’s being pulled). She also left me with a massive bruise that came up during the treatment and only worsened after. I also had leftover wax all over me. Was very rough when wiping me too.