Watched as I undressed which felt odd. Door was left open. Leg wax is strip wax, not hot wax. It wasn’t effective and I had to shave when I got home - really painful due to the super hot wax and a waste of money. It felt like my skin was being burned. The room and equipment were filthy and hair everywhere. In a post-Covid world, there really is no excuse for poor hygiene and hosting clients in such a dirty environment. Save your money and pay a little extra for somewhere of a decent standard.