This is my second time here for a haircut, this time with a different staff member, I booked half an hour before my appointment as I was overdue a cut. I had a wash, cut & blow-dry. Very happy with the stylist, she understood my hair (it's long, thick and has a wave) and my requirements. She also seemed happy in her work and with the company. I was offered a beverage when I sat down. The salon is very spacious. A great experience, I will come here again and book the same stylist.